Close-up photo of a woman drinking a to-go beverage with a straw.

Better water is better for business.

Help improve product consistency, customer experiences, business continuity and your bottom line with filtration solutions from 3M.

Quality water filtration is key to your success.

  • Restaurants, cafés, quick service restaurants, coffee shops, convenient stores, and other foodservice outlets rely on fresh and clean water for daily business. Controlling water quality can be vital to your brand identity and building customer loyalty.

    You may consider incoming water to be fixed, stable and unchanging, but quality varies widely from region to region and even street to street. High levels of dissolved minerals, the use of disinfectants and the presence of tiny solid particles—or even residual bacteria—may result in unpleasant taste. And untreated water may cause scaling on internal parts, corrosion on metal surfaces, and degrade gaskets and seals within your valuable appliances.

Why filtration matters for your business

Smoother coffee. Clearer ice. Combi ovens running at full steam. In the foodservice industry, quality water is essential in helping to ensure positive customer experiences. High quality filtration helps reduce impurities that can have a negative impact on the taste and the look of your beverages and ice. It also helps reduce scale buildup in your machines, so they run smoothy and require less maintenance.

Quality, Taste and Consistency

One of the most noticeable problems—usually leading to customer complaints—is that unfiltered water may result in off-flavours. These may be caused by a number of contaminants that may be present in your water, including dissolved minerals and sediment particles to disinfectants like chlorine or chloramine. Reducing such contaminants helps products taste better. For example:

  • Coffee has a richer, more subtle flavour and is not tainted with bitterness, odour, flatness—or, on occasion, surface scum
  • Cold beverages can be made using the recommended level of syrup as there is no need to use more to offset off-flavours, and drinks have maximum fizz rather than being flat
  • Drinks from vending machines and water coolers can taste better with no evidence of chlorine
  • Ice is not tainted with a ‘chlorine’ odour or sediment that makes cold drinks look and taste unpleasant
  • Display your food in cleaner equipment with less flakes of hard water scale present in the oven
Equipment Efficiency and Life

Even if customers have no complaints over sub-standard food and beverages, low quality water can damage machinery. One of the most damaging water quality issues is scale caused by dissolved minerals deposited onto machine surfaces. This may lead to more machine breakdowns, require more maintenance—and ultimately reduce machine lifetimes.

  • Scale on heating elements can reduce energy efficiency as it reduces heat transfer
  • ‘Hidden’ scale—which blocks pipes, valves and other internal components—reduces flow rates and can also cause internal leaks
  • Scale buildup can cut machine lifespan despite a lifetime of increased maintenance to keep it running
Business Impact

Unhappy customers and unreliable machinery can only lead in one direction: a negative effect on business. Here are just a few examples of how poor water quality can directly affect business:

  • Machines can break down more frequently or work sporadically if scale is present--so may not be available when they should be generating income and lead to an overall higher cost of ownership
  • Brand reputation may become tarnished. Customers could be unsatisfied with beverage quality
  • Unreliable working conditions, regular disruption from service engineers and handling customer complaints may affect the morale of staff
  • Ultimately this all links back to an increase in running costs for the business and therefore reduced profits

  • From the ice in your beverages to the steam in your combi oven, the quality of your water makes an impact on the quality of your customers’ experiences.

  • As a brewer of beverages, almost everything you serve starts with water, and the quality of your finished drinks is reflected in the quality of your water.

  • Photo of a self-serve soda dispenser
    Convenience and Grocery Stores

    Help ensure your grab-and-go products and beverages taste as good as they look with high-quality water filtration.

    Featured Applications:
    Ice | Multi-Equipment | Cold Beverage
    Coffee + Tea | Espresso | Steam

  • Close-up photo of a doctor handing a patient a cup of ice water.

    Treat your patients, visitors and staff to the best with high-quality filtered water in your foodservice operations.

    Featured Applications:
    Ice | Multi-Equipment | Cold Beverage
    Coffee + Tea | Espresso | Steam

  • Photo of a hot dog with toppings.
    Hospitality and Recreation

    In your business, the quality of your guests’ experiences are everything. Keep them coming back for more with high quality water, ice and beverages.

    Featured Applications:
    Ice | Multi-Equipment | Cold Beverage
    Coffee + Tea | Espresso | Steam

  • Overhead photo of a cafeteria tray with food on it.
    Education and Commercial

    Help your food, ice and beverages earn an A+ for taste, appearance and quality with high-performing water filtration.

    Featured Applications:
    Ice | Multi-Equipment | Cold Beverage
    Coffee + Tea | Espresso | Steam

  • Layout of a modern kitchen


  • Let the water knowledge flow.

    Get the latest in water filtration industry expertise from 3M. Find out what every foodservice consultant should know about water filtration systems—well before they specify one.

  • Infographic over a half cup of coffee and half cup orange juice that shows the impact of the 3M™ High Flow CLX Series: Chloramine reduction: 225,000 gal 4.50 gpm and Chlorine taste and odor reduction: 225,000 gal 15.0 gpm
    Get the beauty of double duty.

    In your industry, you rely on your valuable equipment to perform at a high level at all times. Downtime for repairs can impact the quality of your product, and replacement costs could affect your bottom line. Chloramine is known to be corrosive and can damage equipment using water, including steamers, combi-ovens, coffee and tea brewers and espresso machines. The 3M™ High Flow CLX Series gives you the industry's highest chlorine and chloramine reduction* in one easy-to-use solution.

    *Based on a triple manifold system with HF98-CLX at 75,000 gal per cartridge.

  • Child drinking water in a school water fountain
    School Water Filtration

    Help your school's water pass the lead test. Reduce up to 99% or more of the lead in your educational facility's drinking water, while reducing cysts, chlorine taste and odor, with 3M water filtration solutions.

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Need Help?

Call Us: 03–7884 2888

Call Us: 03–7884 2888